June 2005
 
 


The Disney Keys to Excellence
By Brian Lassiter, President, Minnesota Council for Quality

As a member of the Madison SHRM, we would like to make you aware of an extraordinary event this June 16: "The Disney Keys to Excellence." Hosted by the Minnesota Council for Quality, this full-day event will focus on best practices and philosophies from the world-renowned Walt Disney World Resorts. The workshop will showcase four key areas: leadership, service, loyalty, and HR management.

Attached is more information on the event. The Council has announced that they will honor the member rate for any SHRM member (just mention your affiliation when you register), and have agreed to extend the early bird one week to Friday, June 3.

This is the only time Disney will visit the Upper Midwest this year, so don't miss this wonderful opportunity to learn from one of the best service companies in the world. We hope you will consider attending and realizing another benefit of your SHRM membership.


To submit an article for the next HR Link, e-mail GMA SHRM. Also see HR Link guidelines.

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